Frequently Asked Questions
Everything you need to know about shopping with Bigley Shoes and Clothing.
What is your return policy for shoes and apparel?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, certain items like undergarments and earrings are final sale.
How long does shipping typically take?
Standard shipping usually takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your fashion essentials sooner.
How do I know I am ordering the correct size?
Each product page features a detailed size guide. Since fit can vary between brands, we provide specific measurements and fit notes (e.g., 'runs small' or 'true to size') to help you choose perfectly.
Do you offer international shipping?
Yes, Bigley Shoes and Clothing ships to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Affirm.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.